Do I need to buy it again?

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Ekzos
Posts: 8
Joined: Thu Feb 11, 2016 7:46 pm

Do I need to buy it again?

Postby Ekzos » Sat Feb 20, 2016 7:59 pm

Well, I bought the game but now I can't run it! I passed the whole history mode and when I tried to open the game it sends me to the Hero Defense's Steam Page and I need to buy it again!? How can I have it back and why is this happening?
Best regards...

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[HT]Kevin
Game Designer
Posts: 180
Joined: Wed Oct 07, 2015 4:59 pm

Re: Do I need to buy it again?

Postby [HT]Kevin » Mon Feb 22, 2016 11:58 am

Hey Ekzos - That sounds like an issue with steam - we don't have access to what happens to the game before it launches - sorry!
Try contacting Steam Support - Hopefully they can fix it for you!

Ekzos
Posts: 8
Joined: Thu Feb 11, 2016 7:46 pm

Re: Do I need to buy it again?

Postby Ekzos » Mon Feb 22, 2016 7:27 pm

[HT]Kevin wrote:Hey Ekzos - That sounds like an issue with steam - we don't have access to what happens to the game before it launches - sorry!
Try contacting Steam Support - Hopefully they can fix it for you!

The problem was solved! I went to my purchases and there is an option with "This game is not in my library" (something like that) then I followed the steps and I can play it again! Thanks for the answer anyway! Bye

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[HT]Kevin
Game Designer
Posts: 180
Joined: Wed Oct 07, 2015 4:59 pm

Re: Do I need to buy it again?

Postby [HT]Kevin » Tue Feb 23, 2016 12:44 pm

Good to know! Have fun with the game!


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