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Do I need to buy it again?

Posted: Sat Feb 20, 2016 7:59 pm
by Ekzos
Well, I bought the game but now I can't run it! I passed the whole history mode and when I tried to open the game it sends me to the Hero Defense's Steam Page and I need to buy it again!? How can I have it back and why is this happening?
Best regards...

Re: Do I need to buy it again?

Posted: Mon Feb 22, 2016 11:58 am
by [HT]Kevin
Hey Ekzos - That sounds like an issue with steam - we don't have access to what happens to the game before it launches - sorry!
Try contacting Steam Support - Hopefully they can fix it for you!

Re: Do I need to buy it again?

Posted: Mon Feb 22, 2016 7:27 pm
by Ekzos
[HT]Kevin wrote:Hey Ekzos - That sounds like an issue with steam - we don't have access to what happens to the game before it launches - sorry!
Try contacting Steam Support - Hopefully they can fix it for you!

The problem was solved! I went to my purchases and there is an option with "This game is not in my library" (something like that) then I followed the steps and I can play it again! Thanks for the answer anyway! Bye

Re: Do I need to buy it again?

Posted: Tue Feb 23, 2016 12:44 pm
by [HT]Kevin
Good to know! Have fun with the game!