Wont Load

GTO880
Posts: 5
Joined: Tue Jan 26, 2016 7:45 pm

Wont Load

Postby GTO880 » Tue Jan 26, 2016 7:48 pm

I started up the game and it runs nice and then i started a new game and i have been waiting 10 minutes and still wont load.

User avatar
[HT]Kevin
Game Designer
Posts: 180
Joined: Wed Oct 07, 2015 4:59 pm

Re: Wont Load

Postby [HT]Kevin » Tue Jan 26, 2016 8:07 pm

Please send us your "Feedback.log" file located in
C:\Users\YourUsername\AppData\LocalLow\Happy Tuesday\Haunted Island

that will greatly help us to figure out the problem!

GTO880
Posts: 5
Joined: Tue Jan 26, 2016 7:45 pm

Re: Wont Load

Postby GTO880 » Tue Jan 26, 2016 9:12 pm

Here's the Haunted Island file that your looking for.
Attachments
HauntedIsland.ini
(2.11 KiB) Downloaded 323 times
HauntedIsland.ini
(2.11 KiB) Downloaded 327 times
LoadingTimes.csv
(147 Bytes) Downloaded 335 times
Feedback.log
(27.9 KiB) Downloaded 324 times

User avatar
[HT]Kevin
Game Designer
Posts: 180
Joined: Wed Oct 07, 2015 4:59 pm

Re: Wont Load

Postby [HT]Kevin » Tue Jan 26, 2016 9:23 pm

Great! That helps us a lot, thank you very much! We'll look into it.

Have you already tried re-downloading the game?

GTO880
Posts: 5
Joined: Tue Jan 26, 2016 7:45 pm

Re: Wont Load

Postby GTO880 » Tue Jan 26, 2016 9:35 pm

I will try that..

GTO880
Posts: 5
Joined: Tue Jan 26, 2016 7:45 pm

Re: Wont Load

Postby GTO880 » Tue Jan 26, 2016 9:44 pm

I uninstalled the game and i'm trying to redownload it and its saying::

Steam Error

An error occurred while installing Hero Defense - Haunted Island ( not enough disk space )

When i still have 232 GB of free disk space left.

GTO880
Posts: 5
Joined: Tue Jan 26, 2016 7:45 pm

Re: Wont Load

Postby GTO880 » Tue Jan 26, 2016 10:00 pm

I got the game to download.


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