Low FPS in any spec.

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ursinho
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Joined: Sun Apr 10, 2016 9:00 pm

Low FPS in any spec.

Postby ursinho » Sun Apr 10, 2016 9:07 pm

in the ultimate patch i have FPS down, in any spec, I use Windows 10, before i had solid 60 FPS

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[HT]Kevin
Game Designer
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Joined: Wed Oct 07, 2015 4:59 pm

Re: Low FPS in any spec.

Postby [HT]Kevin » Mon Apr 11, 2016 12:30 pm

Hey ursinho!
Thanks for the report - could you attach your dxDiag and Feedback.log files please? This will greatly help us in finding the issue.

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ursinho
Posts: 10
Joined: Sun Apr 10, 2016 9:00 pm

Re: Low FPS in any spec.

Postby ursinho » Mon Apr 11, 2016 7:54 pm

Done
Attachments
DxDiag.txt
My Dxdiag
(66.92 KiB) Downloaded 191 times

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[HT]Kevin
Game Designer
Posts: 180
Joined: Wed Oct 07, 2015 4:59 pm

Re: Low FPS in any spec.

Postby [HT]Kevin » Tue Apr 12, 2016 12:02 pm

Thank! But we'll also need your Feedback.log File - This is the Game log, that informs us of various errors that happened in the game. You can find it here: "WindowsFolder/Users/YourUsername/Appdata/LocalLow/Happy Tuesday/Haunted Island/Feedback.log" (You might have to enable hidden folders to see you AppData folder - Go to the "View" Tab and check "Hidden Items"

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ursinho
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Joined: Sun Apr 10, 2016 9:00 pm

Re: Low FPS in any spec.

Postby ursinho » Tue Apr 12, 2016 6:16 pm

the file is 70 MB do not have to send here.
Upload in Mega https://mega.nz/#!fhIXUQTb!5cqCZWyJLGAI ... AJaPhqJwJs

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[HT]Kevin
Game Designer
Posts: 180
Joined: Wed Oct 07, 2015 4:59 pm

Re: Low FPS in any spec.

Postby [HT]Kevin » Wed Apr 13, 2016 11:41 am

Thanks! We'll look into it!
Does this happen every time you are playing? And is there anything visually wrong as well ?

In the meantime - please try to verify the game cache integrity (Steam->Library->right click on game -> Properties ->Local Files-> Verify Game Cache integrity) - It seems like a vital file is missing, that might be re-downloaded then.

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ursinho
Posts: 10
Joined: Sun Apr 10, 2016 9:00 pm

Re: Low FPS in any spec.

Postby ursinho » Thu Apr 14, 2016 12:10 am

Yes every time, I already installed again the game and checked the cahce was the first thing ... I turned off the v-Syng and 600 fps drops to 5-2 fps and is impossible to play right... fps seems to fall when the heroes begin to attack., sorry my english, i am brazilian

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[HT]Kevin
Game Designer
Posts: 180
Joined: Wed Oct 07, 2015 4:59 pm

Re: Low FPS in any spec.

Postby [HT]Kevin » Thu Apr 14, 2016 11:19 am

So just to get it right - with V-Sync on there are no problems and with V-Sync off you have 2-5fps ?

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ursinho
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Joined: Sun Apr 10, 2016 9:00 pm

Re: Low FPS in any spec.

Postby ursinho » Thu Apr 14, 2016 9:12 pm

Vsync on or off the same thing

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[HT]Benjamin
Programmer
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Joined: Wed Oct 07, 2015 3:58 pm

Re: Low FPS in any spec.

Postby [HT]Benjamin » Fri Apr 15, 2016 5:49 pm

For some reason, the game can't find the HappyNative.dll, which contains the code for the projectile trails. That's why everything breaks down once it tries to draw a trail, i.e. whenever any of the characters attack.

I am very confused as to why this happens, especially since it seems to happen only on your machine. Could you please try a couple of things to narrow down the problem:

  • Check that the DLL is there. It should be at C:\Steam\steamapps\common\Hero Defense - Haunted Island\HauntedIsland_Data\Plugins\HappyNative.dll
  • Turn off your Antivirus program (it might block access to the DLL)
  • Make a copy of the DLL and put it next to HauntedIsland.exe.

Please let me know if any of this helps.


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