Everything is invisible! The game is unplayable!

Kenathorn
Posts: 1
Joined: Tue Jun 27, 2017 1:10 pm

Everything is invisible! The game is unplayable!

Postby Kenathorn » Tue Jun 27, 2017 1:24 pm

Description
Hello. I've purchased the Hero Defence: Haunted Island at 06.25.2017 on Steam. In 5 minutes after the launch of the game I've figured out that the game is totally unplayable. All of the game objects are invisible. They don't have models, so I could see only the environment, the terrain of the island and the doodads. Creeps and heroes (for example: Jack) cannot be seen, they're completely invisible. When Jack attacks the undead their health bar appears beyond nothing. You can see that enemy is damaged, but you cannot see the enemy, because there is only terrain.

Reprodution
The bug appears on EVERY start of the game. When you start a new game, or when you load any save.

Severity
BLOCKER

Here you can find some screenshots:
http://steamcommunity.com/sharedfiles/filedetails/?id=957093396
http://steamcommunity.com/sharedfiles/filedetails/?id=957093364

I hope that you can fix that critical bug, because I'm going to do a refund. Thanks.
And sorry for my bad english, I also hope that you understand what I mean.

Update: attached the neccesary files.
Attachments
DxDiag.txt
(37.12 KiB) Downloaded 201 times
Feedback.log
(376.65 KiB) Downloaded 200 times

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